Celebrate National Allergy Awareness Month with Red Robin’s #CustomizerHub

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As any parent of a child with a food allergy knows, it can be complicated to dine out. My daughter has a sensitivity to eggs as we recently discovered and we are still trying to figure out how bad it is, and what makes her react. We have narrowed it down to anything with fresh eggs as being put, but sometimes she gets upset stomach from eating certain things with eggs in it. To avoid a problem, when we dine out, I try to get her things that I know won’t upset her. This can present quite a challenge as some things contain eggs and you don’t even think to ask.

For the most part, we are lucky because most baked or cooked goods are OK. However, because of the risk of cross-contamination with egg products, we are extra cautious when eating out. I am glad Red Robin not only makes the promise to cook their food in a way that prevents this, but also has a long standing reputation of doing so and accommodating special dietary needs.

Red Robin

Recently, Red Robin sent us to try out their Customizer Hub on the website and then in the restaurant. It is an online tool that allows you to choose meals based on what allergens you are trying to avoid so you know what is safe before you even get to the restaurant. You can avoid foods like eggs, gluten, wheat, soy, tree nuts and peanuts. The menu is interactive so you can choose things and look at the ingredients.

You can also customize your meal for nutritional content. I am diabetic, so I was able to look at carbs for all the meals. This was extremely handy for us!

freckled lemonade

I love that Red Robin cares about customers with food allergies. Not only do they allow you to have access to build a customized order, but they train each team member to help customers select the best options as well as having a special system that alerts the kitchen staff when a customer has a food allergy with bright red bold lettering on the ticket.

If you are an adult dining out, they also now offer a gluten free beer; Omission Pale Ale.

 

The Red Robin information and gift cards have been provided by Red Robin.

Do you have a member of your family with a food allergy or intolerance? Is dining out a challenge for you?

 

21 Replies to “Celebrate National Allergy Awareness Month with Red Robin’s #CustomizerHub”

  1. I like to know what is in my food because I have a food intolerance to wheat and milk. I love gluten free breads because they do not bother me. I looked at their menu and they have choices that can help me with this. Also my Dad has diabetes and it is a challenge to have him eat out, but I see that their menu can help me with this. I think this is a great thing that Red Robin is doing.

  2. Fortunately nobody in our family has any allergies that we have discovered. I played around with the customizer and it looks like a great tool.

    1. The Customizer is also great if you are trying to watch your diet for carbs, fat content etc as well 🙂

  3. Allison Downes says: Reply

    I have to eat gluten free so it is difficult at times.

    Thanks for the great giveaway!

  4. Darlene Carbajal says: Reply

    Dining out is not a challenge. Thank God. 🙂

  5. I tend to have to watch what I eat, as it “runs” through me quickly and painfully. Ugh.
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  6. Janice Cooper says: Reply

    I’m the one with the food allergy. I’m allergic to peanuts so I have to watch my desserts.

  7. Rebecca Parsons says: Reply

    We have peanut, milk, and gluten issues. So we do a lot of product research before we buy anything.

  8. Luckily there isn’t anyone with food allergies in our family, although we have a bunch of picky eaters.

  9. steve weber says: Reply

    nope, no food allergies in the family, which is nice because we can eat at any restaurant.

  10. Megan Gallagher says: Reply

    My son Ashton has a peanut/treenut allergy. Eating out can be challenging. I love this idea! thanks for letting us know about this!
    And Thank you Red Robin! Lets hope other restaurants follow suit!

  11. Mary Beth Elderton says: Reply

    We don’t have allergies–thank goodness!–but we are careful with what we eat due to some sensitivities.

  12. shelly peterson says: Reply

    My grandson is allergic to broccoli so that’s not too bad. but my sister has to eat gluten free food so this will be a nice place to go to lunch with her.

  13. Thankfully nobody in my family has food allergies.

  14. T Michelle Trump says: Reply

    I am both an insulin dependent diabetic and have kidney disease so I am glad that restaurants like Red Robin are making it easier for me to make the best choices when eating out!

  15. We don’t really have any allergies, but the kids are very fussy about a lot of things, so this is even helpful with our family!

  16. We have an intolerance to dairy products. Dining out can be hard sometimes. We always have to ask if it contains certain ingredients.

  17. Amanda Sakovitz says: Reply

    Yes my dad has food allergies. This would make going out to eat easier for us.

  18. Samantha Daleo says: Reply

    Yes, my husband is allergic to nuts so it always makes sauces and desserts an adventure.

  19. Thomas Murphy says: Reply

    Nobody in my family has food allergies.

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